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Brunswick Command Network - Front Desk Terminal cash drawer will not open


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  • Brunswick Command Network - Front Desk Terminal cash drawer will not open

    Brunswick Command Network - Front Desk Terminal cash drawer will not open but the system is acknowledging the cash key with no sale transaction. Tried new cash drawer but still did not work. Are there settings that control the cash drawer?

  • #2
    Cash drawers are interfaced to the LIU at the desk. Check connections. The cash drawer doesn't provide feedback like the LIU does. Taking the cover off, one can see the 4 cash drawers as well as the pole display connections.
    This post is not an unpaid promotion of my business.


    • #3
      Try a different cable, sometimes they just go bad


      • #4
        Thanks for the assistance on this issue. I have checked the wiring and connections and do not see anything that is wrong. One thing that I have notice and do not know if it matters is that the system is reporting transactions on cash drawer #2 and the cable to the cash drawer plugged into CD 1. Would that make a difference? If so, how do I reassign the system back to cash drawer #1.


        • #5
          You will not see anything wrong, they just dont work sometimes. Just for testing plug it into cd2 and see if it works.


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