Announcement

Collapse
No announcement yet.

Purrfect Desk Issue

Collapse

Adsense Classic 1

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Purrfect Desk Issue

    Accuscore with Purrfect Desk. Have one pair of lanes that we cannot clear to give out again, it keeps giving "cannot find group info" when you try to turn off either lane. We have cold started CWC several times and rebooted Purrfect Desk system several times. Problem originated on lanes 9-10 and desk transferred to the end of line lanes 31-32 and problem moved, so I think it is in Purrfect Desk. Any ideas?? Thanks in advance.

    CJCAV

  • #2
    Might have to delete a file in the database so it rebuilds so that lane status is cleared. In the data folder, rename the lanegroups.idx to lanegroups.id_ and then rename lanegroups.dat to lanegroups.da_. then restart the server then the P-desk. These files should rebuild when restarted and be clean.
    .
    .
    .
    This post is not an unpaid promotion of my business.

    Comment


    • #3
      Tried your suggestion after closing tonight and it did replace the files with new ones, but problem still remains.

      Comment


      • #4
        Then try renaming the 2 files lanes.xxx
        .
        .
        .
        This post is not an unpaid promotion of my business.

        Comment


        • #5
          Call Dave, Tech support...239-244-9464
          If at first you don't succeed, try, try, again. Then quit. There's no use being a damn fool about it." -W.C.Fields

          Comment


          • #6
            Ted thanks for the help. Changing lanes.idx and lanes.dat did the trick. Felix tanks for the number. Hopefully we never have to use it. LOL

            Comment

            Topic Starter RibbonScript

            Collapse

            Adsense Classic 2

            Collapse

            Related Topics

            Collapse

             

            Distributor Clutch Stop Blade Wear

            Replaced this stop blade on an Edge machine at a private installation I service. It looks like this after 20,000 frames. The stop blade on the machine next to it looks new after...
             

            Qubica BES-X Lane Advertising

            Anyone know if/how to replace the BES-X "station ID" graphic that shows up before and after a video ad runs on the monitors? I'd much rather have it show our logo, especially...
             

            Ball Damage at my wits end

            We have been getting ball damage on a pair of lanes and we are at our wits end trying to find the problem. Every time we think we have found it we get another ball with damage...
             

            GS-X table bolts/stud

            I know I'm not the only one who has had the table bolts literally shear off. I cannot explain where there would be a force strong enough to do this to the bolts.
            Other that...
             

            Preventative Maintenance - Jet Back Booster & A2 Accelerator Control Boxes

            I convert my booster control relays over to Plug-ins as they fail. They are the same as the Motor Start & Recycle relays which makes it very convenient.

            ...
             

            1:1 shaft wear

            Hi all....I have a pinsetter that knocks over pins at times when setting new pins. The moving deck shifts very abruptly right around 270 degrees. Instead of a smooth movement,...
            Working...
            X