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Jerry-
We got ours from AMF too. Doubt we will renew also. Can you give me a phone number or address to this Marshall Electronics you mentioned.
Thanks.
Jerry,
Mine is 4,200 and always has been. What kind of scoring do you have? Obviously it's AMF but what system. I have Accuscore XL. My warranty covers everything including the front desk stuff. As a matter of fact, just had a monitor go last week. Called AMF and had one the next day. I wouldn't be without it. I guess it's just a matter of preference. I don't really have anybody local to service the stuff other than the monitors.
Give me a hammer and some duct tape and I can fix it!
Jerry,
I've heard of them raising the price for AS+ and a lot of folks aren't going for it. I'm glad you've got a local to repair the monitors. We still do it as well. We even go to centers in Indiana and a few in surrounding states to do on-site service. Sure beats risking damage and shipping costs. [img]/content/btubb/images/%%GRAEMLIN_URL%%/cool.gif[/img] We can generally repair a monitor for less than 1/2 the costs of exchange.
How are things going, tell Bill I said hi!
[img]/content/btubb/images/%%GRAEMLIN_URL%%/laugh.gif[/img]
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This post is not an unpaid promotion of my business.
AMF wants 9,000 for 32 lanes of accuscoreXL. We said see you later. We have a local TV repair shop that can handle our monitors. Everything else goes to marshall electronics.
I too am mad about the large increase.
However, several people with the XL system have said they will send their repairs to Marshall Electronics. I called this company several days ago after finding their ad in one of the magazines. They informed me that they are not set up to repair the XL system parts yet (camera, MIU and CPU) but might be able to in about 6 months. Do any of the rest of you know this for a fact?
Are there any other companies out there that can repair the XL system or is it just AMF at the moment?
Thanks
We really do not need the warranty due to your guys fine installation. We have had very minimal trouble over the years. Bill? Who is he? Last time I saw him was 1/1/02. He answered his cell phone in Universal Studios in Florida on Wed.
It's my understanding that AMF covers BOSS like Qubica covers their stuff. $350/pair/year will cover everything but monitors and back office. Supposebly, that's the same price Qubica charges. Maybe someone could verify that.
You are right, the monitor coverage went through the roof. My guess is that AMF underpriced it originally and got beat up. I don't think the Wells-Gardner monitors work as well as they expected. The shipping cost on those things must be pretty bad too.
We dropped the monitor coverage and are getting them fixed locally at a much lower rate.
I have been checking on Point-of-Sale equipment for our snack bar and lounge and have discovered some intersting things. For example, a local Ruby Tuesdays pays $75/week for extended warranty on their printers (which covers only 7 printers). That's almost $4000/year on printers. It makes me think that maybe the extended warranty deal isn't that bad after all.
Just some thoughts... [img]/content/btubb/images/%%GRAEMLIN_URL%%/smile.gif[/img]
I really enjoy the Simpsons. My problem is that I am starting to look like Homer. Doh!!!
It would cost us over $12,000 a year to cover our BOSS system complete (32 lanes). I think they are just going to go for the basic warranty. I think it's $80/pair to cover MIU, camera, bowlers terminals.
With the advent of the price increase by AMF, we are exploring other repair services for our system as well. I have found 2 sources on the east coast. Is there anyone doing AMF scoring repair in the western U.S.?
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