Announcement

Collapse
No announcement yet.

ComScore connection to network

Collapse

Adsense Classic 1

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • ComScore connection to network

    Hi all,

    I have lost the network connection between my bowling lanes and my front desk computer. I have tried everything in the installation menu to re-install and reconnect but I still have no connection. Everything was working prior to the bowling connection cable (ethernet cable) being removed to supply temporary internet to the front desk computer, but after I reconnected the bowling connection cable (ethernet cord) back into the ethernet port I lost the connection to the lanes and scoring. I'm not sure how to fix it.
    The monitors at the lanes have the small computer screen with a cross through in the top left corner suggesting no network connect but I cant figure out how to get it back. I am using Comscore 3.0

    Any Help would be much appreciated!

    Sam

  • #2
    The PC in question sounds like it's hosting the network share aka "P" drive. The lane PC's look for \\comscore\comscore for the files. If you type that in an address bar in a folder explore window in windows then it should open the P drive Comscore directory.

    If no other changes were made, have you tried rebooting the lane PC's as well as the computer in question?

    ​​
    Factory & Converted A-2 (US, Ger, Jap)
    Comscore ECT, Matrix & DuoHD
    Walker B, Sanction Standard, Original K, Flex Walker & Ikon
    Kegel C.A.T.S

    Comment


    • #3
      Hi James,

      Thanks for the reply, it was much appreciated. In the end it was a complicated fix. I was fortunate enough to get John on the phone to work things out on the back end for me. I think it was a combination of not having the updated versions of Comscore and the network setting being altered from manual to automatic.

      Thanks again!

      Comment

      Topic Starter RibbonScript

      Collapse

      Adsense Classic 2

      Collapse
      widgetinstance 666 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
       

      Well this is a first.

      We all from time to time have one of those “wow I’ve never seen THAT before” moments. Well today was one of those for me when my night tech texts me to say lane 16 is out...
       

      Ball return wheel guide roller removal.

      Hey guys, i could just use a bit of advice trying to get this part out, first time I've had to do one of these. I got it to move a few turns but its come to a point where it has...
       

      Even old mechanics find something new.

      All my years working on these things I never had this happen…… until last week. ...
       

      82-90XL Frontend Gearbox Parts - Rebuild Woes

      We have 5 of the 088000365 replacement gear kits on the shelf, and I pulled two gearboxes off machines earlier this week, so I thought I'd try my hand at rebuilding them and save...
       

      Prolane damage

      Can this be repaired?
       

      LED Ball Lights

      Made an LED conversion for A2's and Frameworx masks. It can also be modded for the Harmony masks to accept 2 x 5mm led's and/or a 12v supply. Once I'm happy with the performance/design...
      Working...
      X