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  • Scoring problems

    We are having some scoring issues on 1 of our lanes.
    When leasving a 10 pin on the right lane, it will register it as a miss. after leaving it on the second ball it will do the same.
    does not happen all the time, just enough through the night to be a pain.
    We have; changed cameras, changed pins, changed pin deck lights, still the same problems.
    Any suggestions??

  • #2
    Check for a tear in the curtain or a reflection on that side. We have had many misreads due to a reflection. It took a while to get them all covered or painted over. Our triggering is yellow and when first installed goofed up the cameras till we covered them with black paint.

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    • #3
      What version of Comscore do you have?

      Can you post a pic of the configuration screen with the 10 pin only.
      Factory & Converted A-2 (US, Ger, Jap)
      Comscore ECT, Matrix & DuoHD
      Walker B, Sanction Standard, Original K, Flex Walker & Ikon
      Kegel C.A.T.S

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      • #4
        This happened here once and it was a loose camera lens. Other times a camera config fixed the issue.

        Tim
        HBOwner

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        • #5
          Originally posted by kneedeep View Post
          Check for a tear in the curtain or a reflection on that side. We have had many misreads due to a reflection. It took a while to get them all covered or painted over. Our triggering is yellow and when first installed goofed up the cameras till we covered them with black paint.



          I have seen this on our old Bruns. scanners, you want to use FLAT black paint. (no glare)

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