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Kegel phoenix power loss

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  • Kegel phoenix power loss

    Hi guys....today's question is why do no high voltage items run? She stopped at the pit, with a low or no voltage alarm...unplugged and checked the obvious, then plugged back in...she finished that return then then nothing...controller is on, and no alarms now...I welcome any ideas, as this is the 1st night after reopening, naturally...thanks!

  • #2
    If you are still having problems, contact the Kegel tech support line. 1-800-280-2695
    let me be myself

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    • #3
      called Kegel and spoke with Ryan...he was quite helpful, spend an amazing amount of time with me...in the end he said to clean under all the input output modules...and check the fuse block to confirm all fuses were doing their jobs...turns out there was oil all over the underside of each module and in the tray below...even though everywhere else was dry...used contact cleaner to get rid of oil inside each, wiped it all down, and reinstalled everything...tested outputs, and they all worked, when they didnt before....and voila! cleaned and oiled all the lanes without a hiccup...i will attempt to keep things even cleaner than i did before...hope this helps someone else, and i look forward to calling and thanking Ryan....thanks!

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